FAQ
Common questions about patient assistance, appointment coordination and medical travel planning in China.
Is PatientChina a hospital?
No. PatientChina is a patient assistance and medical travel coordination platform. Medical diagnosis and treatment must be provided by licensed physicians and hospitals.
Can PatientChina guarantee an appointment or outcome?
No. We help coordinate requests and logistics, but appointment availability and medical decisions depend on each hospital and licensed physician.
Can you arrange a medical interpreter?
Yes. We can coordinate medical interpreter support for hospital visits, consultations and report explanation assistance.
Do you support airport pickup and hotels?
Yes. PatientChina can assist with airport pickup, hotel planning, private car service and local patient navigation.