Patient Q&A: How do I request help on arrival in Shanghai?

Answer: Shanghai's September 17 border update says staff provide additional assistance to travelers with health conditions and people with disabilities. It does not describe a booking channel, a guaranteed priority lane or medical transport.

Before flying, tell the airline what assistance you need and confirm its procedure. At the airport, ask uniformed staff for the appropriate on-site guidance. Arrange an accessible onward vehicle separately if needed, and tell the hospital if arrival times change. For urgent symptoms, seek local emergency help rather than relying on a scheduled appointment.